Objective: Information and communication technologies have created new horizons to eradicate the limitations of traditional interactive systems. Providing electronic public services in libraries is one of the optimum applications of these technologies. This applied research, investigated the attitude of Users of academic libraries in providing electronic public services in academic libraries.Methodology: To achieve the objectives, descriptive- analytical method is used. The research community was selected by stratified random sampling among Tehran university students, using researcher made questionnaire.Findings: The results showed that the amount of cognitions of the students about the various kinds of electronic public services was below the average. General attitude of the students of the different universities in Tehran to provide such services was positive, and their education level in this kind of attitude was ineffective.Conclusion: There was a significant positive correlation between the students’ use of electronic public services and the amount of their cognition about these services, and also between their attitude and cognition about the aforementioned services.

Background and Aim: Respecting the clients is an important element for every successful information system. This study was done to determine the Users' satisfaction rate with the services offered by the Central Library of Birjand University of Medical Sciences.Materials and Methods: In this descriptive analytical study, 400 students, through systematic sampling, and other members, by means of census, were studied. A self-made questionnaire was designed based on the study goals and its content validity was approved by a number of professionals. The obtained data were analyzed by means of SPSS software using statistical tests, at the significant level of P<0.05.Results: Out of 696 cases studied, 53% were students, 27% were employees, 16% were faculty members and 4% were ordinary members of the Library. Satisfaction rate of the Users were in the order of: educational workshops (88.6%), personnel treatment (85.2%), book loaning services (84.8%), Physical and welfare facilities (82.2%), information services (65.5%), quality of sources (54.7%), quantity of sources (53.4%) and references and journals (51.6%). Faculty members had the highest mean satisfaction scores regarding book loaning services, references and journals, physical and welfare facilities, educational workshops, and personnel treatment. The working period of the Library was appropriate for %76.7 of the Library Users. Students' satisfaction was significantly lower than other Users in most of the fields (P<0.01).Conclusion: The average satisfaction rate of Central Library's members in most of the aspects was high. In order to improve the quantity and quality of the Library services, it is suggested that the Library activity hours, number and period of the sources' loaning, number of the computers and period of using the Internet be increased.

Background and Aim: Gamification refers to the use of game elements in non-game contexts to motivate engagement. This definition is the most comprehensive one presented so far. The term was proposed first in 2002 but it has been prolonged 8 years to attract individuals’ ’ attention. Gamification has been applied in various contexts according to its capabilities. The current study aims to investigate the concept of gamification and its dimensions in Library environment. Methods: This study used review method as well as comprehensive and systematic study to assess the concept of gamification in accordance with Library environment. Results: The results showed that gamification dimensions could improve the Library functions and Users’ loyalty. This could help libraries to solve the “ engagement crisis” . Conclusion: Playful engagement is an important approach to help librarians to attract maximum audience in the new information landscape. To achieve this, gamification and its elements can play an important role.

Introduction: Registration of information obtained from laboratory findings, is an important method of transferring the results by laboratory professionals and can be of great help to diagnosis patient's clinical problems. Determination of data elements of this part has an important role in designing an electronic health records system. This study, aimed to determine the minimum data set of laboratory reporting system. Methods: The participants of this cross-sectional, descriptive applied study, conducted in the first half of 2015, consisted of 95 laboratory staff working in Shahid Rajaee Cardiovascular, Medical and Research Center in Tehran. Data was collected using a researcher made questionnaire consisting of 11 parts the validity and reliability of which were determined through content validity and test_ retest method, respectively. The data were analyzed using SPSS software. Results: According to the findings, the highest mean scores were related to final diagnosis (9/6), test result (9/4), test date (9), insurance credit date (8/4), and kind of anesthesia (8/7) while the lowest mean scores were related to referring physician's address (3/8), test tools (3/3) and Social History (5/3). Conclusion: Considering the significance of laboratory data and information in the diagnosis and treatment of patients and the role of information systems in collecting, processing and distributing this information, it is crucial to pay attention to the minimum set of data related to these reports such as demographic, administrative, clinical, insurance, anesthesia and laboratory, observation and interpretation for exchanging with electronic health record system.

Purpose: This study aimed to determine the application of GIS to create an online Guide in libraries and study outputs of searching for a place in Library section through GIS.Methodology: A survey was used to collect the data. The implementation of GIS software for data entry and data analysis and display the results on the Library floors plan design method was used. Database of location search guide for Library location on the map of Tehran University's central Library was established as a case study.Findings: The results showed that searching the database for any part the Library building on different floors was using structured query language database. Users can also familiarity with Library space and environment on different parts of the map, click the Library building to observe photos and information of each part.Conclusion: The use of this guides to search locations and illustrated a place by Users of the Library can improve and identify the need of services.

The aim of this research is to study the quality of services in the public libraries of Tabriz. This applied research was conducted with a quantitative approach and a survey method. The statistical population of the study was 37931 members of the Public Libraries of Tabriz and the sample size was 380 cases that were selected by stratified random sampling. The data collection tool was the standard LIBQUAL questionnaire and its reliability in the present study based on Cronbach's alpha was 0. 93. In order to answer the questions and hypotheses, descriptive and inferential statistics were used using SPSS 24 statistical software. In general, in the three dimensions of LIBQUAL, the average level of minimum expectations of respondents was 4. 39, the average level of received services was 5. 70 and the average level of maximum expectations was 6. 68. The difference between Users' expectations and the level of received services in each dimension of the LIBQUAL was not higher than of the maximum expectations. The results of paired t-test confirmed the existence of a significant difference between the maximum expectations and the level of received services by Users and also the existence of a significant difference between the minimum expectations and the level of received services by Users in all dimensions of the LIBQUAL. It can be concluded that although the libraries have been able to meet the minimum expectations of the Users in all cases partly, but the maximum expectations of the Users have not been met yet.

The purpose of this study was to identify public Library Users’ interest in popular magazines in the province of Isfahan. Data gathering tools consisted of two questionnaires developed by the researchers. The first was distributed among 1000 Library Users of which 800 was returned. The sample consisted of Users who visited public libraries during August 2009. The second questionnaire was completed by all the staff who worked in public libraries throughout the province.Our findings show that there is a significant difference between Users’ interest and magazines provided. Findings also show that there are ten titles among Users and also librarians that are demanded the most. Magazine subscription in public libraries studied need serious revision. Magazines with less demand should be deleted from subscription list to prevent waste of resources.

The aim of this research is to study the quality of services in the public libraries of Tabriz. This applied research was conducted with a quantitative approach and a survey method. The statistical population of the study was 37931 members of the Public Libraries of Tabriz and the sample size was 380 cases that were selected by stratified random sampling. The data collection tool was the standard LIBQUAL questionnaire and its reliability in the present study based on Cronbach's alpha was 0.93. In order to answer the questions and hypotheses, descriptive and inferential statistics were used using SPSS 24 statistical software. In general, in the three dimensions of LIBQUAL, the average level of minimum expectations of respondents was 4.39, the average level of received services was 5.70 and the average level of maximum expectations was 6.68. The difference between Users' expectations and the level of received services in each dimension of the LIBQUAL was not higher than of the maximum expectations. The results of paired t-test confirmed the existence of a significant difference between the maximum expectations and the level of received services by Users and also the existence of a significant difference between the minimum expectations and the level of received services by Users in all dimensions of the LIBQUAL. It can be concluded that although the libraries have been able to meet the minimum expectations of the Users in all cases partly, but the maximum expectations of the Users have not been met yet.